Contact

Customer Service

Our dedicated support team is available to assist you with:

• Order updates and tracking information

• Return and refund requests

• Product information or sizing help

• Payment and billing inquiries

You can reach us directly via email or phone:

Email: info@mysecretsanta.shop

Phone: +1 307 400 8272

We aim to respond to all inquiries within 24 to 48 hours on business days. During peak periods such as the holiday season, response times may be slightly longer, but we will always make sure every message receives a personal reply.