Because it’s important to us to keep your costs as low as possible.
We offer a 30-day return or exchange policy. You can find more information here.
Pay securely with Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay.
After years of spreading joy, laughter, and the magic of giving, My Secret Santa a small family business built on love and tradition is closing its doors.
This is our final season, and we’re saying goodbye with a heartfelt Closure Sale —> up to 80% off our entire collection.
Every remaining item carries a piece of our family’s story, thoughtful gifts, festive memories, and the spirit of giving that started it all. Once they’re gone, they’re gone forever.
Get quick solutions to your common lawn care concerns, from mowing to pest control.
What is your return policy?
We offer a 30-day return guarantee on all eligible products. Items must be unused, in original packaging, and returned within 30 days of delivery. To request a return, please contact us at info@mysecretsanta.shop for return authorization.
How long does it take to receive my refund?
Once your return is received and inspected, your refund will be issued to your original payment method within 7 business days. You will receive an email confirmation once the refund has been processed.
How do I contact customer service?
Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (CST). You can reach us by email at info@mysecretsanta.shop or by phone at +1 307 400 8272. We aim to reply to all inquiries within 24–48 hours.
What payment methods do you accept?
We accept all major payment methods, including Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay. All payments are securely processed through encrypted and PCI-compliant gateways.
What makes My Secret Santa different?
We focus on creating joyful gifting experiences by offering unique, high-quality products that bring people together. Every order is handled with care, shipped quickly, and backed by our satisfaction guarantee. At My Secret Santa, giving truly feels special.
Free shipping
Because it’s important to us to keep your costs as low as possible.
SECURITY GUARANTEE
You can pay in a secure environment with Apple Pay, Google pay, Visa, Mastercard & American Express.
30 days right of return
We offer a 30-day return or exchange policy. You can find more information in the Return Policy.
